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Browser Security Upgrade Required

  • PayWay requires an encryption standard known as "TLS 1.2"
  • Your browser needs to be updated to support this standard
  • If you are in a corporate environment, you may need to contact your IT department
  • See How to Upgrade Your Browser for more information

Customer Support

Beware of Refund Scams

  • Scammers may pay you using a stolen credit card and request a refund by bank transfer
  • You will then receive a chargeback for the credit card payment
  • To protect yourself use PayWay to refund back to the original credit card
  • Never refund a credit card payment by bank transfer

Scheduled Outage

  • PayWay will be unavailable due to a planned upgrade on Sunday 21st of May between 4am and 7am (Sydney time)
  • PayWay Net, PayWay Phone, PayWay Credit Card API, PayWay REST API, Mobile PayWay and the PayWay website for clients will be unavailable