Sign In Help
Email Address and Security Questions
Click here to reset your password using Security Questions
- You will be asked to verify your email address and the security questions
which you answered the first time you signed in.
- You will be emailed your username and new password
Ask your Client Administrator to unlock/reset your passwordYour client administrator should:
- Sign-in to PayWay
- Click on Administration
- Click on Users
- Select your user
- Click "Reset Password"
You will receive an email with your login name and password.
If you are unable to do either of the above options, you can have someone from Westpac
identify you and send an email to
You can contact your relationship manager, client inquiry manager
or call 1300 368 098.