PayWay File Formats

PayWay file formats

PayWay is a simple, secure, internet-based solution to collect and manage customer payments.

Developer? Get a PayWay test facility to try out these file formats.

This page lists file formats which may be uploaded into PayWay or downloaded from PayWay.

Payment files

Payment files contain payments that you want PayWay to process.

To upload a payment file use the REST API or click File Upload in the Transactions menu.

Customer vault

To take payments using credit cards or bank accounts stored in the PayWay customer vault, upload the Customer Vault Payment File.

This solution allows you to be compliant with PCI-DSS SAQ A. This is the easiest level of compliance.

Full credit card number

To take payments when your system stores the full credit card number and expiry date, upload one of these files:

Payment files containing the full credit card number require you to be compliant with PCI-DSS SAQ D as your system must store and transmit credit card details.

Customer files

These file formats allow you to upload credit card and bank account details into the PayWay customer vault, open virtual bank accounts for your customers and order PayWay Payment Cards for your customers.

Recurring billing and customer vault once-off upload

When you are first setup on PayWay, you may have existing recurring billing arrangements in place with your customers. The once off customer upload allows you to transfer your existing customers credit card and bank account details to PayWay.

For instructions, see PayWay Recurring Billing and Customer Vault Once-Off Customer Upload.pdf

For the Excel template, see PayWay Recurring Billing and Customer Vault Once-Off Customer Upload Spreadsheet.xls

Open virtual accounts

A virtual account is a BSB and account number used to accept direct credit payments. Each of your customers uses a different virtual account.

To open virtual accounts in bulk, complete and upload the Add_Customers_and_Open_Virtual_Accounts_Template.xls

For more information about how virtual accounts can solve your EFT reconciliation problems, see PayWay Match.

Order payment cards

With PayWay Payment Cards, your customers or tenants receive a payment card containing a unique reference number and easy to follow payment instructions.

To order PayWay Payment cards in bulk, complete and upload the PayWayCardOrder.xls spreadsheet.

To upload the spreadsheet, click Order Cards under the Payment Cards menu, and then choose Spreadsheet Upload.

Receipts files

Receipts files contain a list of transactions processed.

PayWay can create receipts files suitable for upload into various accounting packages. Receipts files include payments received from all payment channels.

PayWay Transaction Export is a CSV format listing all transactions. For more information, see Chapter 18 of PayWay User Guide.pdf.

RECall is a fixed width format listing approved payments and refunds. For more information, see:

Contact us

Purchase PayWay

Phone a Customer Care Banking Representative on 1300 368 098 between 8 am and 8 pm (AEST), Monday to Friday.

Add merchants, accounts, modules or close a facility

Phone a Customer Care Banking Representative on 1300 368 098 between 8 am and 8 pm (AEST), Monday to Friday.

Free test facility

To develop and test, get a free PayWay test facility.

Reset password

Visit Forgotten Password and use your email address and security question to reset your password.

If you have further problems accessing your account, please fax a written request with your name, phone number, email address and business name on a company letterhead to +61 2 4951 0055.

Technical support

Phone the Helpdesk team on 1300 727 111 between 8.30am to 5.30pm (AEST), Monday to Friday or email payway@qvalent.com

Things you should know

(1) If you want to accept American Express, Diners Club or JCB cards you will need to enter into separate agreements with American Express, Diners Club International or JCB International.

PayWay® is a registered trademark of Westpac Banking Corporation. PayPal is a registered trademark of PayPal, Inc. Mastercard is a registered trademark of Mastercard International Incorporated. American Express is a trademark of American Express. UnionPay is a registered trademark of China Union Pay Co. Ltd. Australia Post is a registered trademark of Australian Postal Corporation. Acceptance of payments at Australia Post is subject to approval by Australia Post. BPAY is a trademark of BPAY Pty Ltd ABN 69 079 137 518.

Conditions, fees and charges apply. This information has been prepared without taking account of your objectives, financial situation or needs. Because of this you should, before acting on this information, consider its appropriateness having regard to your objectives, financial situation and needs.

Copyright┬ę Westpac Banking Corporation ABN 33 007 457 141 AFSL & Australian credit licence 233714.